When you contact us via any of our communication channels, the information you provide is used to handle the reason you contacted us, for the continued contact with you and to improve our service. We may also need your personal data to comply with laws and carry out customer and market analyses.
What kind of personal information
We collect and process personal information that you provide when you contact us. Our starting point is not to process more personal data than is needed for the purpose, we always strive to use the least integrity-sensitive data.
Examples of the personal information we process:
Our working methods, procedures and IT policies are designed to safely process your personal data. The starting point is that only those persons within Enjay who need the personal data to perform their duties must have access to them.
Sensitive personal information has special access controls that have a higher level of protection in the processing of your personal data.
Our security systems have a very high degree of protection against intrusion, destruction and other changes that may pose a risk to your privacy.
In order for us to process your personal data, there must be a legal basis for the processing;
The treatment is necessary to fulfill an agreement.
Administration of sales as well as carrying out and receiving payments.
The treatment is necessary to fulfill a legal obligation.
We save documentation in connection with invoicing in accordance with applicable laws and regulations.
The treatment is based on your consent.
We may send out newsletters, event invitations and other marketing material if you have signed up for this. If a service we provide requires your consent, we will always ask you to give your consent to such service, we will always collect it in writing.
The processing of your personal data may also be done after a balance of interests.
If Enjay’s legitimate interest in performing a processing of data is weighed against your interest in privacy protection.
The main rule for Enjay is not to collect or store personal data beyond what is necessary.
Customer, supplier, reseller, consultant or agent
If you are a customer, supplier, retailer, consultant or agent and you have entered into an agreement with Enjay, your personal data will be saved as long as it is necessary for us to be able to fulfill the agreement with you, for example until we have delivered the product you ordered or until the warranty period expires, however, no longer than two years after your last contact with the company. However, this does not apply if we need to save your personal data for a long time due to one of the one of the reasons listed below.
When you apply for a job at Enjay we save the documentation for two years (balance of interests). This is because Enjay can end up in a dispute according to the discrimination legislation and need to be able to show documentation as evidence.
If you contact Enjay via eg. e-mail, your personal data will be stored as long as it is necessary for us to have the opportunity to process the reason why you contacted us.
We can process your personal information for direct marketing until you withdraw your consent.
We maintain all documentation that we are legally obliged to save. E.g. accounting information in accordance with current accounting legislation.
We do not disclose your personal information to any third party unless you have consented to it or if it is not necessary to fulfill our obligations under contract or law.
To be able to deliver our products and services
It is sometimes necessary that we share some personal information with our partners, mainly contact information, to complete the business/installation. In cases where we transfer personal data, we establish confidentiality agreements. We always take great care when transferring your personal data and take appropriate security measures.
Your personal data can also be disclosed in order for Enjay to be able to comply with certain legal obligations. They may also be transferred to the police and other relevant authorities when this is permitted and necessary by law.
If all or part of Enjay’s business is sold or integrated with any other business or company, your personal information can be forwarded to our advisors, potential buyers and their advisors and transferred to the new owners of the company operations.
The above transfers will only be made to companies in the EU or EEA (all EU Member States, Iceland, Norway and Lichtenstein), or other countries or international organizations that ensure an adequate level of protection. In any case, transfers to other countries and international organizations may only be carried out in full compliance with the Data Protection Regulation and Articles 44 to 49 of that Regulation.
A cookie is a small text file that is stored on your computer. There are two types of cookies; a permanent cookie that stays on your computer for a specified time and a session cookie that is temporarily stored in the computer’s memory for a certain period and disappears when you close the browser. The most common use is to measure and analyse the traffic on the site and to simplify your visit.
If you want to remove cookies from your computer go to the settings for your browser. Keep in mind that your personal settings on the site will disappear.
Some of the cookies we use are provided by Google Analytics and information is collected anonymously. Collection of information is the responsibility of Google, (they do not do so neither in the name of nor on behalf of the company) the company does not at any point have access to this information (only to compiled information which is subsequently provided by Google and not associated to an IP address). In the same way it is Google that determines the purpose of the processing and use of data collected, as well as the operating and duration of Cookies.
Rights of the data subject
Since this policy is about how your personal information is processed, we also want you to know what rights you have, your rights are listed below. Normally, rights can be exercised free of charge. We will respond to a request from you without undue delay, normally within one month. If we for some reason need more time, or if we cannot meet your request, we will inform you. We may also request additional information from you if it is required for us to be able to confirm your identity and ensure that it is you and not someone else who tries to gain access to or control your personal information.
You have the right to get a registry extract of the information we process about you.
If the information we process about you is incorrect, you have the right to have the information corrected.
Right to limitation of treatment
You have the right to contact us and request limitation of the processing of your personal data.
Right to be deleted
You have the right to request deletion of your personal data;
If deletion occurs, we will notify them to whom we have disclosed your information. We will also inform you, at your request, whom we have disclosed your information to and which information about you that has been deleted.
Right to data portability
This right applies to any personal data that you have provided to us based on your consent or if the treatment is based on a business agreement with us. If so, you have the right to get your personal data in a digital format to use elsewhere.
Company: Enjay AB
Address: Anckargripsgatan 3, 211 19 Malmö
Corporate identity number: 556865-3751
Phone: +46 40-12 33 30
If you want to exercise your rights, have questions or complaints regarding Enjay’s processing of personal data, email to email@example.com. It is also possible to report complaints directly to the Data Inspection https://www.datainspektionen.se/